Red Cross Trauma Recovery Guidelines

Bernice Ross did a great post on Trauma Recovery Guidelines from the Red Cross.

Here's an excerpt from the post... "If you have encountered a type of stress outside the realm of usual human experiences, you can expect to experience the after effects to varying degrees. The acknowledgment of these emotional reactions helps to shorten recovery time and prevent complications through the natural healing process."

Be sure to read the whole post, it's very good information to know -- even if you don't need it right now.

Composing an About Page

Kathi King of shared a great article with me this morning on writing an effective AND interesting about page.

5 Traits of Effective About Pages

Not only does the article have some good tips, but it also gives examples of About pages that do and don't work. What about pages do you think are really good? bad?

PDF Convertor

Pdf-converter-pro122x158 When I heard about this program, I thought it was too good to be true. Then I saw it in action. It really does convert your PDF files to Office, ePub, html, and text formatted documents. The most amazing thing to me is that it does keep the formatting -- event tables in Excel. You can also convert encrypted files!

I was pleasantly surprised by their price. It's very reasonable.

I haven't tried the Pro-Version which says it will convert scanned text to OCR also.''

The links below will take you directly to their site.

Help Mac users convert PDF to Word, Excel, PowerPoint, EPUB, Text, and HTML.

PDF Converter for Windows--One in hand, troubles end.

Note the links above are affiliate linksp>

Auto Remote Fix

Recently the remote for our van stopped working. I called around to find someone to fix it, only to be told that they can't be fixed, they have to be replaced. To say I was shocked at the price of a new one is putting it mildly. I resigned myself to a life of manually unlocking the doors (which is very inconvenient with power doors in a van).

After doing it a few times, I decided there HAD to be "Somewhere" I could get a reasonably priced so I headed over to my favorite discount place -- eBay. This is where I discovered Stu's EZ Auto Remotes in PA. I was hesitant because $20 to fix my remote sounded too good to be true. I looked around his listings and eBay rating and was slightly reassured. I took a deep breath and pressed the "buy it now" button. I shipped my remote via priority mail, insured, and signature confirmation (about an additional $7).

I have one word to say about the service I received WOW! Within a week, I had the remote back in my hot little hands and it worked! It's been two months and the remote is still working. I have no idea how they fixed it (and don't really care how) but they FIXED it for under $30 (including shipping). The lowest quote I had for a replacement was $180 plus $30 for programming.

You can reach Stu's EZ Auto Remotes by visiting their eBay site or by calling 215-295-7695.


I just went to upgrade Filemaker and stumbled upon this offer (at

SPECIAL OFFER: Purchase FileMaker Go for iPhone and get 50% or more off FileMaker Pro 11 ($149). Offer expires June 17, 2011. Learn more:

FileMaker Go for the iPhone is $19.95 and the discounted price of Filemaker is $149. The two together were less than paying for an upgrade -- $179 -- (and ess than academic pricing).

Credit Card Scam (verified with

Note: this did not happen to me, but I probably would have given them the information without a second thought ~Shane

Credit Card Scam
Snopes. Com says this is true. To verify see this site: 

This one is pretty slick since they provide YOU with all the information, except the one piece they want.
Note, the callers do not ask for your card number; they already have it... This information is worth reading. By understanding how the VISA & Master Card Telephone Credit Card Scam works, you'll be better prepared to protect  yourself.
One of our employees was called on Wednesday from 'VISA', and I was called on Thursday from 'Master Card'.. The scam works like this: Caller: 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460. Your card has been flagged for an unusual purchase
pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in ?'
When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?'
You say 'yes'. The caller continues - 'I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800 -VISA) and ask for Security.'
You will need to refer to this Control Number. The caller then gives you a 6-digit number. 'Do you need me to read it again?'
Here's the IMPORTANT part on how the scam works. The caller then says, 'I need to verify you are in possession of your card'. He'll ask you to 'turn your card over and look for some numbers'. There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?' After you say No, the caller then thanks you and states, 'Don't hesitate to call back if you do, and hangs up.
You actually say very little, and they never ask for or tell you the Card number.. But after we were called on Wednesday, we called back within 20 minutes to ask a question.. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.
Long story - short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for  purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a  'Jason Richardson of Master Card' with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening.

Please pass this on to all your family, friends and neighbors. By informing each other, we protect each other.


If you aren't using DropBox to sync or share files, you should be. This file sharing/syncing solution is the best I've seen. The program and first 2 gb of storage are free. (You can earn extra storage when friends sign up using a special link.)

When you install the DropBox program on your computer, it places a "dropbox" folder on your hard drive (in location of your choice). To share a file, simply save or drag the file you want to share into the shared folder in your DropBox  folder. You can create sub-folders and specify who can access them.

Folders are accessible through your desktop, the internet, iPhone, iPad, and Android. They also have a mobile enabled site for other web enabled phones.

No more lengthy uploads for large files; just "drop" the file in your DropBox folder and it's  ready to use.

(Note, if you use the links in this post, both you and I will receive an extra 250 mb of space on DropBox for free!)



Take the Guesswork Out of Finding a Logo

Knight_sm Finding a logo has always been a slightly stressful proposition for me. I had to find a designer and then had to hope their vision for my logo matched mine. Sometimes it worked and sometimes it didn't. I was skeptical but interested when I heard about a site where you could actually see multiple logos created for your business before selecting a designer.

At Logo Tournament, designers compete for your business. It's a pretty simple process. First you register and fill out an extensive set of questions and answers which help you to describe the type of logo you are seeking. Next you set the amount you're willing to pay for the logo (prices start at $250). Finally you sit back and wait for the logos to start rolling in.

I used this service recently with a client and it was great! We didn't get hundreds of entries but we did get a new logo at a reasonable price. Logo Tournament does guarantee a certain number of submission. If you don't get that amount, you can ask for a refund or extend your contest. (Details are on their web site.)

Manage Your Reward Cards

CardstarTired of carrying around a stack of reward cards? I have the solution for you -- that is if you're using a iPhone, iPodTouch, Android, or Blackberry. The free CardStar app allows you to store all of your reward card information in one handy place. It's simple to set up, I was able to enter my card information in a matter of minutes.

When you need to use the number, it's stored in both number and bar code format. Most stores are able to scan the bar code with a hand scanner. (According to the CardStar web site the program on the Blackberry only works with image scanning.)

CardStar is one of my favorite apps.

Consumer Advice

I've found that the consumer advice that Clark Howard offers is excellent. There are a variety of ways to access his information -- through his popular radio show, HLN, and his web site. The web site is great for browsing -- one of my favorite area's to browse is the "RIp-off Alerts" section. The web site is easy to use and information is sorted by category. There is also a search function that works (I've visited a lot of sites where doing a search is not at all helpful).

Can't find the information you need. The Consumer Action Center allows you to Ask Team Clark your questions. This is a free service offered by Clark, his staff, and volunteers.